A Good Apology - Four Steps To Make Things Right

In the vein of Hold Me Tight and The Body Keeps the Score, thisparadigm-shifting book on apologies shows how they work, why they're so hard, and why they are essential for rebuilding relationships.
We've all done something wrong or made a mistake or insulted someone - even if by accident. We've all been hurt and wanted the other person to help us heal. It may be surprising, but the breaches themselves aren't the real problem; our inability to fix them is what causes us trouble.
In A Good Apology, Dr. Molly Howes uses her experiences with patients in her practice, research findings, and news stories to illustrate the power and importance of a thorough apology. She teaches how we can all learn to craft an effective apology with four straightforward steps.
An apology is a small-scale event between people, but it's enormously powerful. This comprehensive book gives readers the tools to fix their relationships, make amends,...

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